Innergise!

  • 22 Feb 2012

    It’s Good to Talk

    Nearly everyone understands the concept of twitter, but not everyone understands the point. What can you possible say in 140 characters that people will want to hear and ultimately generate more business and sustain current business from?
  • 22 Feb 2012

    Solve the Sales Drought – Take a Four Minute Shower!

    Caroline Spelman, the Economic Secretary has just recently issued a drought declaration in the South East of England, following the same declaration in Anglia and the pending declaration in the Midlands.
  • 21 Feb 2012

    The Easiest of Decisions

    Sport regularly highlights team and organisational challenges that businesses face on a daily basis, albeit typically in a low profile and less newsworthy environment. Here are a couple from recent times from the world of sport:
  • 01 Feb 2012

    Innergy’s Monthly Rapid Review – What do you hope 2012 will bring for you to push your business forward?

    ach month Innergy research an area of business that is pertinent to our customer database, carrying out a brief survey and providing some practical ideas that can be immediately implemented..
  • 18 Jan 2012

    Managing the Customer Experience – Gap 3

    It has been suggested that Customer Experience is ‘the big battle ground for businesses and brands to conquer’. Let’s look at the third gap that businesses have to close if they want to deliver a great customer experience that..
  • 14 Nov 2011

    Manage the Customer Experience

    If we have closed Gap No 1 and have enough insight, market research and customer feedback, the focus needs to be on designing a customer experience that works for the customer, is understood by everyone and suitably measureable.
  • 17 Jun 2011

    Delivering Powerful Customer Experiences

    The reputation of any business affects retention, new customers coming on board and business growth. This series of articles explores the Gaps to Close between being an average business providing average service and a great business

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