Privacy Policy

Introduction

At Innergy we value your privacy. We are committed to ensuring that your privacy is respected and protected at all times. This Privacy Statement explains how Innergy collects, manages uses and discloses personal information that we hold about candidates and clients.

What is Personal Information?

Personal information is information or an opinion, whether true or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and telephone number). It would include the opinions of others about your performance (whether true or not), your experience, qualifications, psychometric and aptitude test results and other information obtained by Innergy in connection with your possible development. Personal information includes sensitive information.

What is Sensitive Information?

Sensitive information is a form of personal information. It means information or opinion about an individual's:

• Race or ethnic origin
• Political opinions
• Membership of a political, professional, trade or trade union association
• Religious beliefs of affiliations
• Sexual preferences or practices
• Criminal record
• Health information

Sensitive information can, in most cases, only be collected and disclosed with your consent.

Collecting your personal and sensitive information

All personal and sensitive information collected is for our own use in relation to your personal development.

External Sites linked to our Web Site

As Innergy does not have control over external sites that may be linked to our web site, you are advised to view their Privacy Statement and make your judgement on the appropriateness of submitting any personal or sensitive information to those sites.

Third Party Services

Third parties provide certain services available on innergy.co.uk on Innergy's behalf. Innergy may provide information, including Personal Information, that Innergy collects on the Web to third-party service providers to help us deliver programs, products, information, and services.

Service providers are also an important means by which Innergy maintains its Web site and mailing lists. Innergy will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Innergy's behalf.

Innergy does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Innergy's behalf unless such transfer is legally required. Similarly, it is against Innergy's policy to sell Personal Information collected online without consent.

To Whom is your Personal Information Disclosed?

Your personal and sensitive information may be disclosed to:

• Staff within Innergy who have a legitimate reason for accessing information during the discharge of their job duties
• A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
• Any person with a lawful entitlement to obtain information

We will obtain your permission prior to the disclosure of personal information to any third party with relation to your personal development.

Protecting the Security of your Information

Innergy will take all reasonable steps to protect your personal and sensitive information from misuse, inappropriate or unauthorized disclosure, loss, unauthorized access and modification. Personal information will be kept no longer than is necessary and disposed of appropriately.

Inquiries and Complaints

You can make further enquiries about our privacy policy or direct complaints to our Privacy Officer.

You can gain access to your Information to correct it if it is wrong. Subject to some exemptions, you have the right to see and have a copy of personal and sensitive information about you that we hold.

If you are able to establish that the personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that the personal or sensitive information we hold about you is accurate, complete and up-to-date, you may ask us to place a statement by you that claims that particular information is not accurate, complete or up-to-date.

If you wish to exercise your rights of access and correction you should contact our Privacy Officer whose details are shown above.

In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

Your Consent

By using this Web site, or any of Innergy's services, you consent to the terms of our Privacy Policy and to Innergy's processing of Personal Information for the purposes given above. Should the Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.