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Case Study: Abbey
Abbey

"We found that the training truly challenged each attendee and made us think about the way that we work as a group...."

Abbey is part of the Santander Group - one of the ten largest banks in the world by market capitalisation with 65 million customers worldwide.

Santander are committed to serving their customers, helping them make the most of their money and forefront to this is online offering produced by the Abbey e-commerce team.

In order to provide the most innovative, unique and customer centric offering, the Abbey e-commerce team needed to ensure they continue to work effectively together, sharing best practice and building on their individual strengths and capabilities.

They called on Innergy to help them achieve that, to which Innergy designed, and facilitated Team 2009, a unique team development programme specific to the Abbey e-Commerce team and their challenges.

The Team 2009 programme was designed and delivered under tight deadlines and to a strict set of guidelines, to which Innergy delivered a pefect balance of fun, interaction and impact, leaving with each of the e-Commerce team a number of actions and new ideas to be implemented back in the workplace.

"Innergy developed an innovative programme to meet a tight brief for Abbey. We found that the training truly challenged each attendee and made us think about the way that we work as a group."

Matt Reid Head of e-Commerce