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Case Study: DWF LLP
DWF LLP

"Flexibility, consistency, value and creativity; Innergy have delivered all of these to DWF."

DWF LLP is a leading, full service law firm providing a full range of legal services to businesses and private clients across the UK. Employing over 1,400 people including over 120 partners, DWF serves clients on a national basis from offices across the UK and internationally. DWF business has enjoyed significant expansion through a combination of organic growth, lateral hires and other consolidation activity. Priding itself on providing outstanding client service, DWF works and invests to protect and enhance its reputation for excellence and ensuring that individuals, and teams continue to develop and DWF continues to grow as an organisation and realise its strategic aspirations. DWF invited Innergy to help support its drive for continual improvement, performance improvement and growth.

Innergy was engaged to help support DWF’s continued drive for growth and excellence and to work with the leadership team, practice groups, partners and up and coming managers. Specifically Innergy supported DWF in the following areas:

  • Strategy development: working with the leadership team to facilitate the development of strategic direction and business planning
  • Practice group development: designing and facilitating away days for Practice Groups to shape direction, and maximise team engagement
  • Executive coaching: coaching individual partners as part of a promotional development programme and ensuring they were best equipped to effectively deal with increased responsibility
  • Management and leadership development: developing and delivering a programme to enhance the effectiveness of partners and their ability to deliver enhanced performance
  • Cultural change: contributing to the on-going cultural development of the organisation.

DWF continues to grow, improve performance, achieve its strategic objectives and climb the list of the UK top 50 law firms. Innergy is retained as a key strategic partner to the HR and leadership team.

DWF were voted UK Law firm of the year in 2011 at the Legal Business Awards 2011 and have become one of the highest climbing firms in the ‘Legal Business 100’, increasing its revenue by 111% from £33.9m to £71.5m in the last five years

"Any client looks for a number of key skills and qualities from a supplier: flexibility, consistency, value and creativity; Innergy have delivered all of these to DWF over the last three years. Facilitating and leading workshops, training and supporting Partners with one-to-one coaching and meeting all of our key criteria in each initiative.

The reason that we will continue to use Innergy however relates to their ability to adapt their products and services to our needs and align the delivery, not just with our business goals but also with DWF Values. The feedback has consistently combined professionalism and fun."

Catherine Williams - HR Director